Support

Shipping & Returns

Shipping Policy

All orders are packed with care and shipped from Sydney’s Eastern Suburbs. Whether you're ordering an original, a print, or a framed piece, everything is handled professionally to ensure it arrives safely.

PACKAGING

Originals and unframed prints are rolled and shipped in heavy-duty tubes.
Framed prints are securely boxed and shipped flat.
Items from the Studio Stockroom may vary depending on the product and will be packed accordingly.

SHIPPING RATES

Fine Art Prints (unframed)
Australia: $25
International: From $30 to $75

FRAMED PRINTS

Australia: Depends on the size and weight.
International: Not available.

ORIGINALS
Australia: Depends on the size and weight.
International: Depends on the size and weight.

Please allow up to 10 business days for orders to be processed and packed, especially for prints made to order. You’ll receive a tracking number as soon as your piece is on the way.

If you have questions about delivery times or custom shipping options, feel free to get in touch at rosariolopez83@gmail.com.

Thanks for supporting independent art.

Return & Exchange Policy

Each piece is a work of art. Whether it's an original or a limited-edition print, it’s carefully checked and packaged with intention before it leaves the studio.

Because these are unique or small-run items, and not mass-produced products, all sales are final. We do not offer refunds or accept returns for change of mind, incorrect purchases, or sizing.

If your order arrives damaged or there is a genuine issue, please get in touch to rosariolopez83@gmail.com within 7 days of delivery by emailing . Include your order number, a description of the problem, and a few photos if possible.

If there is a clear fault or damage in transit, I’m happy to offer a replacement or store credit.

Refunds are not available under any circumstances.